GRP 2 map report project for college project

First of all, we are very much thankful to GTU for implementingMultidisciplinary Action Project(MAP)as an integral part of the academic curriculum of MBA. Secondly we are thankful to our institute, NarandasJethalalSonecha Management and Technical Institute, to helped us in getting permission easily. We are thankful to Mr. Kantibhaiwho provided us necessary information and helped us to complete our MAP easily.

We are also grateful to our guide Mr Mehta who helped us when we are in trouble as well as provided us necessary guidance and helped us in completing our MAP report. We are also grateful to each and every faculty who helped in completing our MAP report.

Lastly, we want to thank each and every person who helped us in completing our report without fail.

EXECUTIVE SUMMARY

As a part of MBA, students have to appear in the multi-disciplinary action report, in which student have to select a organisation/ NGO/Hotel/School/company for undertaking their project. MAP is all about solving the problems which organisation faces as well as the opportunity they have. In MAP project, students have to first select the organisation and then appropriate topic for working on it. In three phases they try to give possible solutions to the respective organisation, which will indirectly beneficial for the organisation in future.

So, here we opt for SagarDarshan Hotel for our MAP work. In our small visit to hotel, they showed their business to us as well as provide information which is necessary for our work. Mr. KantibhaiGadhiya, supervisor of hotel, provides information as well as made us aware about the work undertaken after unlock.

In this MAP report, the first part is about the basic introduction of the organisation as well as introduction of the hotel, services provided by them and different rooms available for guests. MAP, consists of 3 phase.

Diagonal phase : - In this phase we indentify the problems as well as opportunity available to them. We found that guests are not ready to visit the hotel due to covid, guests don’t like to fill the form, rooms services are not as per the expectations and many more problems we had mentioned. Not only problems we also found some opportunities that hotel have which can help to increase customers as well as can generate revenue to the hotel.
Design and analysis phase : - This phase discuss about the methods adapted for collecting the data as well as the source of data. We used both type of data i. primary data and secondary data in our report. We used observation method as well as discussion method for collecting the primary data. We also took some related information from different sites using Google search engine. While we also used book of tourism and hospitality management for our project report.
Implementation phase : - In this phase, we try to implement the possible solution which will be beneficial for the organisation. We had given some suggestions to start some of the services in the hotel and also for the opportunity they have to attract more number of customers to restaurant. We also used some social media platform to make guests feel safe to visit the hotel. Lastly, we also recommend some future services

Determining possible solution to be proposed

Methodology adopted for solution implementation

Project outputs

Tangible and intangible benefits delivered to the

organisation

Future recommendation

6. References

7. Annexure and appendix

INDUSTRY OVERVIEW

HOTEL OVERVIEW

(SAGAR DARSHAN

HOTEL)

INTRODUCTION TO HOTEL

 Introduction to hotel

SmtKokilabenDhirubhaiAmbaniSagarDarshanDham is commonly known as SagarDarshan, which is situated in Somanth. The Hotel is 2km away from the somnath railway station and 8 minutes walk from Somanth temple. Its is situated in front of Arabian Sea. There are total 69 rooms available in hotel. SagarDarshan is managed by the Somanth Trust. All the events and programs of SagarDarshan Hotel are planned by Somanth Trust. Nearest railway station is 2km away and nearest bus station is 1 km away as well as nearest airport is in Diu which is 85 km away. Guests can take advantage of the services which is provided as well as ask on services. SagarDarshan Hotel is a 3 star hotel, which has separate dining hall for the locals as well as for the guests. Rooms are facing the Sea, one can get joy of enjoying watching sea at room only. The 2 floor building has 69roomsallwith air conditioner also contain balcony facing Somnath temple. Hotel also provides round the clock front desk assistance. Hotel also provides free high speed wifi connectivity to their guests. In covid situation, the hotel only gives room who books online, if no online booking is done then hotel is not providing rooms. Everything is done on line. Payment of the hotel rent is also done online throw cards as well as throws different payment applications.

 SERVICE PROVIDED

The services provided by the SagarDarshan Hotel are as follows:-

 Complimentary breakfast  Laundry service  Free wifi connectivity  Doctor on call  Taxi on call  24×7 room service  Wake up service  Dry cleaning service

 ROOMS AVAILABLE

Rooms available for the guests are as follows:-

DELUX ROOM

There are total 49 delux room in hotel. Delux room contain a king size bed with a/c, two

blankets, sofa chairs as well as small dining table and chairs, LED TV, toiletries kit, etc. In price

of 2520 Rs.(2250 Rs + 12% GST).

PREMIUM ROOM

There are total 15 Premium room available in hotel. The premium room contains king size bed with 2 blankets, small dining table with chair, sofa chairs, LED TV, A/C, sea facing balcony, toiletries kit and many more. The price of the premium room is Rs 3360 (3000 Rs+12% GST)